Aug 18, 2021
We're all familiar with cloud but it can be a nebulous term. Intelligent Sourcing's Guy Clapperton talks to Aimie Chapple, Gavin Goveia and Steve Watson from partner Capita about exactly what it can do for a business and where the benefits lie.
Aug 2, 2021
There's no escaping the fact that South Africa has seen some unwanted headlines recently due to civil unrest. This didn't last long though, and masked an ongoing story of a country continuing to evolve into a professional environment that looks after its people and whose service levels in the outsourcing industry were...
Apr 30, 2021
Intelligent Sourcing is joined by sponsor Capita, whose CEO of government services Andy Start explains to host Guy Clapperton how responsible businesses can and do make a positive impact on the societies in which they operate, including the UK.
Jan 21, 2021
The second episode of the Talking Sourcing podcast from Intelligent Sourcing welcomes back our sponsor TTEC, here represented by Alistair Niederer and supported by Melissa O'Brien of HFS Research.
In it we discuss how outsourcing is changing from a simple, transactional thing into something a lot more sophisticated...
Dec 7, 2020
Intelligent Sourcing's Talking Sourcing podcast makes its debut sponsored by TTEC. TTEC's Iain Banks and independent advisor Peter Ryan examine the impact of chatbots on the contact centre industry and where the next few years will take us.
If you like this show why not leave a review on your podcast platform of...